Shipping & Delivery

Orders are processed as soon as possible - mostly within the week they are received. You will notified if the item you've ordered is currently out of stock. If we are waiting for stock to come in, we will give you an ETA where we can. Once the parcel has been sent, delivery time varies ...

Delivery within New Zealand.
Parcels normally take 3 - 5 days for urban delivery and a little longer for rural. It is wise to allow between a week to ten days. All parcels are tracked. 

International Delivery:
Due to Covid19, there are unpredictable delays & postage price rises.
Normally your order will arrive in a week or two. Unfortunately, delivery can sometimes be delayed for several weeks. In the rare event that a
supplier lets us down, we will contact you well ahead of time to discuss
your options.

Please contact Sandra Hopping - Tel; 09 630 1177 -  if you need a parcel to arrive by a given date. She will be able to tell you if that is possible or not.

Can My Order be Sent to Someone Else?

Yes. If you want your parcel delivered to a different address, and the bill sent to you, please fill in the 'Alternative Address' section in the checkout.

If you want the bill/receipt to be sent to the alternative address, along with the parcel, please request this in the 'Special Requirements' box at step 4.

There may be other requests you wish to add. Please also write them in the 'Special Requirements' box, for example:

"This is for her birthday - is it possible for the parcel to reach her by ..." or

What Are the Shipping Charges?

  • Rates vary depending on the weight and size of your parcel, and the distance it is sent. Freight charges are not for profit, and are as close as possible to what the distributor pays for your parcel to be packaged and sent.
  • All charges are in New Zealand dollars.