Orders are processed as soon as possible - mostly within the week they are received. You will notified if the item you've ordered is currently out of stock. If we are waiting for stock to come in, we will give you an ETA where we can. Once the parcel has been sent, delivery time varies ...
Delivery within New Zealand.
Parcels normally take 3 - 5 days for urban delivery and a little longer for rural. It is wise to allow between a week to ten days. All parcels are tracked.
International Delivery:
Due to Covid19, there are unpredictable delays & postage price rises. Normally your order will arrive in a week or two. Unfortunately, delivery can sometimes be delayed for several weeks. In the rare event that a
supplier lets us down, we will contact you well ahead of time to discuss
your options.
Please contact Sandra Hopping - Tel; 09 630 1177 - if you need a parcel to arrive by a given date. She will be able to tell you if that is possible or not.